1. Introduction

Welcome to ZX Vial Supplies (Full name: Yiwu Zhanxing E-commerce Co,). By accessing or using our website, products, and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or place orders.

2. Company Information

ZX Vial Supplies specializes in the supply of pharmaceutical packaging products, including but not limited to:

  • Glass Vials
  • Serum Vials
  • Injection Vials
  • Rubber Stoppers
  • Aluminum Seals
  • Flip-Off Caps
  • Nasal Spray Bottles
  • Laboratory Packaging Products

3. Product Information

We make every effort to ensure that product descriptions, specifications, images, dimensions, and other information displayed on our website are accurate. However, slight variations may occur due to manufacturing tolerances, photography, monitor settings, or product improvements.

All specifications are subject to change without prior notice.

4. Orders

All orders are subject to acceptance by ZX Vial Supplies.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Request additional information before processing an order.
  • Correct pricing or typographical errors.

An order confirmation does not constitute acceptance of the order. Acceptance occurs only after shipment or written confirmation from our sales team.

5. Pricing

All prices displayed on the website are subject to change without notice.

Prices do not include:

  • Shipping charges
  • Customs duties
  • Import taxes
  • VAT/GST
  • Other applicable governmental fees

Customers are responsible for all applicable taxes and import-related charges.

6. Payment Terms

We accept payment methods approved by ZX Vial Supplies.

For custom manufacturing orders, deposits may be required before production begins.

Failure to complete payment may result in delays, suspension, or cancellation of the order.

7. Shipping & Delivery

Delivery dates are estimates only and are not guaranteed.

ZX Vial Supplies shall not be liable for delays caused by:

  • Customs clearance
  • Carrier disruptions
  • Force majeure events
  • Government regulations
  • Supply chain interruptions

Risk of loss transfers to the customer upon shipment unless otherwise agreed in writing.

8. Inspection and Claims

Customers should inspect products immediately upon receipt.

Any claims regarding:

  • Shortages
  • Damaged goods
  • Incorrect items
  • Manufacturing defects

must be submitted in writing within 7 days of delivery, together with supporting photographs and documentation.

Claims submitted after this period may not be accepted.

9. Returns and Refunds

Returns require prior written authorization.

Custom-made, personalized, or specially manufactured products are generally non-refundable unless defects are verified by ZX Vial Supplies.

Approved returns must be shipped back in original condition and packaging.

10. Product Usage

Customers are responsible for determining whether products are suitable for their intended applications.

ZX Vial Supplies does not guarantee that any product complies with specific local regulations unless expressly stated in writing.

Users should conduct their own validation, testing, and regulatory assessments before commercial use.

11. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Product descriptions
  • Graphics
  • Documents

is the property of ZX Vial Supplies or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, ZX Vial Supplies shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Incidental damages
  • Lost profits
  • Business interruption
  • Loss of data

arising from the use of our products or website.

Our total liability shall not exceed the purchase price of the affected products.

13. Warranty Disclaimer

Except where expressly stated, all products are provided “as is” and “as available.”

ZX Vial Supplies disclaims all warranties, whether express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

14. Force Majeure

ZX Vial Supplies shall not be responsible for failure or delay in performance caused by events beyond reasonable control, including:

  • Natural disasters
  • War
  • Government actions
  • Labor disputes
  • Transportation disruptions
  • Pandemics
  • Utility failures

15. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which ZX Vial Supplies operates, without regard to conflict of law principles.

17. Changes to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this website.

18. Contact Information

For questions regarding these Terms & Conditions, please contact:

ZX Vial Supplies

Email: pharmax2018@gmail.com

Website: www.zxvialsupplies.com

Last Updated: June 2026

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