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1. Introduction
Welcome to ZX Vial Supplies (Full name: Yiwu Zhanxing E-commerce Co,). By accessing or using our website, products, and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or place orders.
2. Company Information
ZX Vial Supplies specializes in the supply of pharmaceutical packaging products, including but not limited to:
- Glass Vials
- Serum Vials
- Injection Vials
- Rubber Stoppers
- Aluminum Seals
- Flip-Off Caps
- Nasal Spray Bottles
- Laboratory Packaging Products
3. Product Information
We make every effort to ensure that product descriptions, specifications, images, dimensions, and other information displayed on our website are accurate. However, slight variations may occur due to manufacturing tolerances, photography, monitor settings, or product improvements.
All specifications are subject to change without prior notice.
4. Orders
All orders are subject to acceptance by ZX Vial Supplies.
We reserve the right to:
- Refuse or cancel any order.
- Limit quantities purchased.
- Request additional information before processing an order.
- Correct pricing or typographical errors.
An order confirmation does not constitute acceptance of the order. Acceptance occurs only after shipment or written confirmation from our sales team.
5. Pricing
All prices displayed on the website are subject to change without notice.
Prices do not include:
- Shipping charges
- Customs duties
- Import taxes
- VAT/GST
- Other applicable governmental fees
Customers are responsible for all applicable taxes and import-related charges.
6. Payment Terms
We accept payment methods approved by ZX Vial Supplies.
For custom manufacturing orders, deposits may be required before production begins.
Failure to complete payment may result in delays, suspension, or cancellation of the order.
7. Shipping & Delivery
Delivery dates are estimates only and are not guaranteed.
ZX Vial Supplies shall not be liable for delays caused by:
- Customs clearance
- Carrier disruptions
- Force majeure events
- Government regulations
- Supply chain interruptions
Risk of loss transfers to the customer upon shipment unless otherwise agreed in writing.
8. Inspection and Claims
Customers should inspect products immediately upon receipt.
Any claims regarding:
- Shortages
- Damaged goods
- Incorrect items
- Manufacturing defects
must be submitted in writing within 7 days of delivery, together with supporting photographs and documentation.
Claims submitted after this period may not be accepted.
9. Returns and Refunds
Returns require prior written authorization.
Custom-made, personalized, or specially manufactured products are generally non-refundable unless defects are verified by ZX Vial Supplies.
Approved returns must be shipped back in original condition and packaging.
10. Product Usage
Customers are responsible for determining whether products are suitable for their intended applications.
ZX Vial Supplies does not guarantee that any product complies with specific local regulations unless expressly stated in writing.
Users should conduct their own validation, testing, and regulatory assessments before commercial use.
11. Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Product descriptions
- Graphics
- Documents
is the property of ZX Vial Supplies or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Limitation of Liability
To the fullest extent permitted by law, ZX Vial Supplies shall not be liable for:
- Indirect damages
- Consequential damages
- Incidental damages
- Lost profits
- Business interruption
- Loss of data
arising from the use of our products or website.
Our total liability shall not exceed the purchase price of the affected products.
13. Warranty Disclaimer
Except where expressly stated, all products are provided “as is” and “as available.”
ZX Vial Supplies disclaims all warranties, whether express or implied, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
14. Force Majeure
ZX Vial Supplies shall not be responsible for failure or delay in performance caused by events beyond reasonable control, including:
- Natural disasters
- War
- Government actions
- Labor disputes
- Transportation disruptions
- Pandemics
- Utility failures
15. Privacy
Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which ZX Vial Supplies operates, without regard to conflict of law principles.
17. Changes to Terms
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on this website.
18. Contact Information
For questions regarding these Terms & Conditions, please contact:
ZX Vial Supplies
Email: pharmax2018@gmail.com
Website: www.zxvialsupplies.com
Last Updated: June 2026
